Being the Middle East’s pioneer in the field of automated smart conversations, WideBot announced that its developing a chatbot for the National Gas Company (NATGAS) of Egypt.
This step, in cooperation with the Egyptian company, comes in parallel with the state’s drive to digitize the various sectors and keep up with technological developments in the region.
This chatbot aims to provide some ease for customers to deal with NATGAS, as it enables them to send various inquiries, and allows them to utilize many services online instead of waiting in a queue at a physical branch. These services include registration, reading the meter, paying bills, contracts, in addition to submitting complaints.
WideBot was launched in 2016 and is based in Cairo, and over several years it succeeded in winning many competitions for entrepreneurs and emerging companies. The platform was able to provide its services to huge numbers of users through its partnerships with different companies, such as Americana, Jumia, Careem, Vezeeta, as well as King Abdullah Economic City in the Kingdom of Saudi Arabia, the Government of Dubai in the United Arab Emirates, and many other institutions and companies for which the platform provides their electronic services.
The platform aims to enable the average user to create automated chat programs more easily, even if he is not familiar with the codes and programming languages.
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