Jahez utilizes technology to streamline its online food delivery management software. The platform automates the inbound order flow through a single point, given by Jahez, and provides last-mile delivery services.
The company has processed more than 20 million orders for leading household brands and is on its way to exceeding a billion Saudi Riyal of orders value in 2020 sourced from over 12,000 points of sales across KSA.
Jahez aims to use this funding to invest in building differentiated offerings, plugging the white spaces in the ecosystem, expanding into new verticals and developing in-house technology, while keeping customer experience at the core.
More About Jahez
Jahez was launched in 2016 and proudly serves 3 million users through its fleet of 15,000 freelance couriers. Jahez has plans to expand into cloud-kitchens, groceries, and non-food e-commerce services. The startup has a team of 180 people, who are spread across major urban cities like Riyadh, Jeddah, Dammam, and other 19 cities. The company will use the fresh funds to support further development of information technology, new products & services, and solidify its position in Saudi Arabia. The success story of Jahez carries with it national pride, a Saudi company launched by Saudi management and staff.
To address the impact of COVID-19, over the past few months Jahez has been on a mission to help restaurants and merchants rapidly pivot into online ordering, following the closure of restaurants dine-in services. Jahez itself started offering new services to cope with the situation and offered its delivery capabilities to grocery stores and other non-food retailers. So far, Jahez has processed more than 20 million orders for leading household brands such as McDonald’s, Burger King, Pizza Hut, SACO, Whites Pharmacies, always keeping customers happy by delivering directly to their doorstep. A pillar to the model’s success is the partnership approach towards stakeholders.
According to Jahez CEO and co-founder Eng. Ghassab Al-Mandil, “Our starting point when creating Jahez was to give restaurants the tools they need to remain competitive in a digital world. In the current climate in particular, we help restaurants, supermarkets, pharmacies, and other retailers gain access to a new digital channel and generate revenue by selling through jahez.” Yet, “We want to continue to bring convenience, choice, and reliability to our users as we fulfill our mission”. “With this funding round, we will further invest in building differentiated offerings, plugging the white spaces in the ecosystem, expanding in new verticals and developing our in-house technology, while keeping excellent customer experience at the core.”
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