Alibaba Cloud, the digital technology backbone of Alibaba Group, has announced an investment of $1 billion for a global partner ecosystem upgrade, and enhanced customer services to provide comprehensive support throughout a customer’s digitalization journey in its latest international strategic roadmap, at the 2022 Alibaba Cloud Summit.

The $1 billion investment will support partners’ technology innovation and their market expansion with Alibaba Cloud in the coming three fiscal years. This investment consists of both financial and non-financial incentives, such as funding, rebates, and go-to-market initiatives.

It also launched a regional accelerator program to provide partners operating in different markets with a localized business collaboration model. The model is designed around factors such as a market’s level of technical maturity, vertical focus, digitalization needs, and business demands, with an aim to boost partners’ income and strengthen their technical expertise. 

“Partners have always been a key focus for us, and we are committed to providing them with strong support for our ongoing co-creation and value-add – both technologically and commercially – to further empower our joined customers. Our revamped partner strategy prioritizes our partners’ growth. By continuing to support our partners’ business expansion, we can build an inclusive ecosystem benefiting partners and customers,” Selina Yuan, Alibaba Cloud Intelligence International President, said. 

Alibaba Cloud ecosystem partners including resellers, technology partners (ISV, SaaS, and SI), and service and consulting partners can benefit from the program.