The first and leading dedicated e-commerce free zone in the Middle East, Africa, and South Asia region has begun commercial operations signaling an exciting new chapter for global e-commerce and trade. The free zone provides seamless solutions to establish businesses and integrated services to drive the growth of licensed e-commerce companies. Companies can also benefit from unique service packages provided by global partners in the logistics, information technology and other sectors.

Dubai CommerCity has succeeded in leasing 30% of its facilities within a period of two months in the first part of the development phase of the free zone, which extends over an area of 2.1 million square feet and backed by an investment of 3.2 billion dirhams. The free zone is beneficial for local, regional, and international businesses. The purpose-built development is set to accelerate the already significant rise seen in e-commerce business setups and online retail in Dubai and across the UAE. It is uniquely designed to drive forward regional and international e-commerce businesses.

Commenting on the project DeVere Forster, Chief Operating Officer, Dubai CommerCity said: “Dubai CommerCity is a real game-changer and offers first of its kind solutions, services and offerings to businesses of all sizes and backgrounds. The e-commerce ecosystem will be shaped by what Dubai CommerCity has to offer and this brings tremendous benefits for investors and businesses across the region,” added Forster.

It has commenced the operation of its customs office, available to provide ongoing support around the clock.

Dubai CommerCity is providing special launch offers for investors as part of the start of commercial operations, through an ‘Early Bird Campaign’, providing e-commerce organizations with an unmissable opportunity to grow their businesses in the UAE and the region. The campaign, which runs until mid-September, offers Dubai CommerCity’s customers a chance to save up to 50% on setting up their businesses within the free zone. 

Dubai CommerCity provides e-commerce strategy consulting, guidance on e-commerce regulations in the region and end-to-end logistics solutions inclusive of warehousing and last-mile delivery. Organizations can also gain access to complete e-commerce platform solutions, digital marketing services, and other support services, including photo studios, call centers and more.

Dubai CommerCity includes state-of-the-art offices, as well as warehousing and last-mile delivery services. With its world-class infrastructure, the free zone provides flexible office sizes and scalable fulfillment centers, which offer various dedicated solutions for e-commerce businesses.

H.E. Dr. Mohammed Al Zarooni, Director General of DAFZA, said: “What we achieved in the first phase of the commercial operations is a pivotal achievement in anticipating the future of e-commerce and accelerating its growth in the region…The GCC’s e-commerce market alone is expected to be worth roughly $50 billion by 2025 and this free zone will play a significant role in realizing the true economic value of this sector. We look forward to welcoming businesses from across the region to set up at Dubai CommerCity.”

Dubai CommerCity is divided into three clusters, each with its own innovative design. The Business Cluster is home to modern landscaped buildings with Grade A premium offices; the Logistics Cluster which consists of state-of-the-art dedicated and multi-client warehouse units with scalable pay-as-you-go pricing models; and the Social Cluster houses restaurants, cafes, exhibition halls and events.

Dubai CommerCity will be unveiling new office buildings in October 2022 and will also be launching Phase 2 of its Logistics Cluster during the same month.